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Our service process

A simple routine.
A better resident experience.

From your first conversation through doorstep collection, our process is built around the needs of your apartment community.

STEP 01

Tell us about your community.

Share your community location, number of units, building layout, access details, and desired collection schedule.

STEP 02

Review a property-specific proposal.

We work through service frequency, collection procedures, pricing, and the operational details that matter at your site.

STEP 03

Communicate the routine.

Before service begins, your team and residents receive the agreed placement instructions, collection schedule, and applicable guidelines.

STEP 04

Begin doorstep collection.

Residents follow the agreed placement guidelines. Our team collects within the service terms established with your property.

For residents

Just a few simple steps.

Resident instructions may vary by property. Your community will receive clear guidelines for its own collection program.

  • Bag and secure household trash according to your community’s rules.
  • Place trash outside your door only during the approved window.
  • Follow your property’s instructions for permitted items and collection nights.
  • Bring your container back inside as directed by your community.

Your property’s posted guidelines and service agreement take precedence.

Let’s talk

Ready to make doorstep collection easier?

Tell us about your community. We’ll put together a proposal for your property.

Request a Property Proposal